ABOUT US

Founded by a team of seasoned remote support professionals with decades of experience in the BPO industry, Perch Point Solutions was built to be a safe and reliable perch—a reliable point where employees feel valued, and clients feel fully supported.

Our company provides scalable, high-quality, and reliable Virtual Assistance and Customer Contact solutions to businesses locally and globally, while creating stable and meaningful jobs to provincial areas of Western Visayas. By partnering with Perch Point, businesses can confidently offload tedious and time-consuming tasks to skilled professionals knowing they are in capable hands.

At its core, Perch Point is more than just a service provider. We are a place where skilled professionals and businesses alike come to perch and soar beyond limitations, turning their ambitions into achievements, and visions into reality.

SERVICES

OUR SERVICES

Cold Caller

High-Volume Outbound Prospecting (300+ Dials/Day)
Cold Lead Reactivation & Database Scrubbing
Pitch Tailoring & Strategic Objection Handling
Daily Call Disposition & Performance Reporting

Customer Support

Inbound Customer Support
Outbound Sales and Marketing Calls
Survey and Feedback Collection
Live Chat Support

Appointment Setter

Qualified B2B & B2C Discovery Call Booking
Calendar Management & Time-Zone Optimization
Pre-Meeting Prospect Vetting & Data Verification
Immediate Lead Response & Multi-Touch Outreach

OUR WORK

THE PERCH POINT ADVANTAGE

SIGN UP. SET UP. SCALE UP

Reach Out

- Visit our website or give us a call.
- Fill out a quick inquiry form or book a chat with our friendly team.

Lets Get To Know You

- Hop on a quick consultation where we learn about your business needs and goals

- Tell us about your to-do list, your goals, and what keeps you up at night.

- Receive a customized service plan and get matched with a rockstar virtual assistant or customer contact representative.

- Review and approve the proposal—no fine print surprises!

Say Hello To Your Team

- Meet your dedicated assistant or contact rep via video call.
- Discuss expectations, share the ins and outs of your tasks and communication preference.

Grow & Thrive Together

- Need more support? Have new ideas? We’re here to evolve with you.
- You focus on your growth; we’ll focus on the rest.

How it Works

What sets us apart

At Perch Point Solutions, we bring together decades of combined experience in the BPO industry to deliver remote support services that go beyond the typical outsourcing model. Founded with a commitment to both client satisfaction and employee well-being, our company creates an environment where employees feel valued, and clients feel completely supported.

Certifications

YOUR ASSURANCE FOR EXCELLENCE

At Perch Point Solutions, we take pride in upholding the highest standards of quality, security, and service delivery. Our certifications reflect our commitment to providing you with professional and secure solutions that meet industry benchmarks. Here's how we ensure excellence in every interaction: